Refund & Return Policy

Exchange Policy:

At Casablanca, we strive to ensure your complete satisfaction with every purchase. However, we do not offer exchanges on our furniture items. If you have any questions or need assistance, our customer support team is here to help.

Refund Policy

We are committed to delivering high-quality products and exceptional service. Please note that Casablanca does not provide refunds on any of our products. For any inquiries or support, our customer support team is available to assist you.

Cancellation Policy:

  • Once your item is on its way to you, cancellation is not possible.
  • For custom or special orders, we allow cancellations within 24 hours of placing the order. After this time, these orders are considered final and cannot be canceled.
  • Our goal is to make your experience with Casablanca as smooth as possible. If you have any questions about our policies or need further assistance, please don’t hesitate to contact our customer support team. We’re here to ensure you have the best possible experience with us.